Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality b

Description: Heads in Beds by Jacob Tomsky "A humorous memoir by a veteran hospitality employee that reveals what goes on behind the scenes of the hotel business. Includes tips on how to get the most out of your hotel stay"-- FORMAT Paperback LANGUAGE English CONDITION Brand New Publisher Description In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry."Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in "hospitality" for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. Hes checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider whos seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping departments dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what its like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him youll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly. Author Biography JACOB TOMSKY is a dedicated veteran of the hospitality business. Well-spoken, uncannily quick on his feet, and no more honest than he needs to be, he also is the founder and president of Short Story Thursdays, a weekly, email based short story club. His writing has appeared in The New York Times, The Wall Street Journal, O Magazine, The Daily Beast, and other venues. Born in Oakland, California, to a military family, Tomsky now lives in Brooklyn, New York. Review "Heads in Beds is Mr. Tomskys highly amusing guidebook to the dirty little secrets of the hospitality trade. But it is neither a meanspirited book nor a one-sided one.... [H]e winds up sounding like an essentially honest, decent guy. And his observations about character are keen, perhaps because hes seen it all.... If this were simply a travel book of the news-you-can-use ilk, it would be of only minor interest. But Mr. Tomsky turns out to be an effervescent writer, with enough snark to make his stories sharp-edged but without the self-promoting smugness that sinks so many memoirs.... Heads in Beds embraces the full, novelistic breadth of hotel experience.... [Tomsky] is no longer a hotel employee and now, with good reason, thinks of himself as a writer."—Janet Maslin, New York Times"For those of us whod rather live in good hotels than in our own homes, oh Lordy, is this ever a horrifyingly good time. Its the sort of equivalent of WebMD for hypochondriacs: You know youre learning way more than is good for you, but you just cant stop reading. Tomsky, who may be an even better writer than a hotelier (and hes a damn good hotelier) has worked every job and every shift; he takes us into the bowels (sometimes literally) of the hotel business, with all the pomp and circumstance, the hidden filth, and the fears and aspirations and secrets of guests and staff alike."—People (4 Stars)"For the uninitiated, staying at a luxury hotel can be a little intimidating.... [But] front desk raconteur Jacob Tomsky is here to help. His sharp-witted, candid new book, Heads in Beds, demystifies the world of high-end hospitality.... Coarse, smart and wickedly funny, the author delivers hilarious caricatures of the hotel guests and colleagues he has encountered over the years.... Tightly written and laced with delicious insider tips."—The Washington Post"A wonderfully indiscreet veteran of the hospitality industry, Jacob Tomsky knows his way around a hotel."—PARADE"Room upgrades. Free movies. Late checkouts. Jacob Tomsky promises readers the keys to the hotel industry kingdom in his tell-all book, Heads in Beds. The one-time philosophy major has spent more than a decade working in the industry and, like room service, he delivers the goods.... Beyond tips, Tomsky has packed his book with outrageous anecdotes about guests...[and] the hotel staff too.... Tomsky has only worked at hotels in New Orleans and New York, so readers may wonder if his tips will work anywhere else. Maybe they will, maybe they wont. But his stories are so good, it almost doesnt matter."—Associated Press"Jacob Tomsky is a star. The kid writes like a dream. Heads in Beds is hilarious, literate, canny, indignant and kind—revealing an author who manages somehow to be both a total hustler and a complete humanitarian. I love this book. Keep an eye on this writer. Im telling you, hes a star."—Elizabeth Gilbert, author of Eat, Pray, Love: One Womans Search for Everything Across Italy, India and Indonesia"And I thought I had it bad when I worked in restaurants! Heads in Beds is a hilarious, informative, and naughty peek at what really happens behind the glitz and glamour of the hotel experience. Not content with dispensing advice on how to get a better room or avoiding the vengeful wrath of bellhops, maids, doormen, and front-desk clerks, Tomsky also spins a touching yarn on how he kept his dignity and humanity intact while dealing with insufferable guests, Expedia wannabes, predatory hotel managers, conniving coworkers, and the occasional pervert. After reading this book, youll become either a better-educated hotel guest who constantly receives great service—or realize why you always get that noisy room by the elevator shaft. As a survivor of Americas dysfunctional hospitality industry, I highly recommend this book."—Steve Dublanica, author of the New York Times bestseller Waiter Rant"In pulling the musty curtains back on the seedy hotel business, Heads in Beds provides first-rate insights for all grades of travelers. But the real revelation here is Jacob Tomsky, whose writing combines presidential suite talent with rack-rate, smoking-room, vending-machine-down-the-hall edge."—Chuck Thompson, author of Smile When Youre Lying: Confessions of a Rogue Travel Writer"Readable and often engaging.... [W]hen the author is passionate about his career and is able to express his passion on the page, it can be a joy to read... hilarious."—Kirkus Reviews"Comparisons to Anthony Bourdains Kitchen Confidential (2000) are inevitable…. [B]oth Tomsky and Bourdain purport to expose the underbelly of service industries with which most readers are familiar, hotels and restaurants. But where Bourdain is all rock n roll, egotistical bluster, Tomsky is surprisingly earnest and sympathetic; there are, after all, no television programs called Top Desk Clerk. He wants your respect, not your adulation…. Indeed, it would be easy to pen a book about crazy hotel guests. But this memoir succeeds, instead, in humanizing the people who park our cars, clean our hotel rooms, and carry our luggage. You will never not tip housekeeping or your bellhop again. Tomsky fell into hotel work and proved to be rather good at it; the same can be said for his writing."—Booklist"Those who want a hotel up-grade, who must make a same-day room cancellation without getting charged, or wonder why hotel water sometimes tastes like lemon Pledge need look no further than Tomskys memoir, a collection of stories, memories, and secrets about the hospitality business. Bouncing around various hotel jobs...for more than 10 years, hes got the skinny that would make most travel sites blush.... But this is more than a collection of trade secrets; its a colorful tale filled with vibrant characters from crazy bellmen to even crazier guests. Tomsky is a solid storyteller who is able to intricately detail all the insanity surrounding him."—Publishers Weekly"With incredibly witty, from-the-gut prose, Mr. Tomsky provides an inside scoop on the good, the bad, and the incredibly ugly happenings that go on behind closed hotel doors—as well as front desk antics that happen right before your untrained, naïve eyes.... A very fun, entertaining read. It is incredibly relatable, not only for a consumer, but also for anyone who has worked in a public-oriented service industry. Despite his brash language, or perhaps in spite of it, the author comes across as sincere and personable with the patience of a saint—or at least hes really good at faking it. Though it seems he was very good at this job, its about time for Jacob Tomsky to move on to bigger and better things. If this book is any indication, writing will be his next calling."—Renee C. Fountain, New York Journal of Books"Tomsky shines in...this funny and profane memoir."—Nathan Gelgud, Biographile"After the party, its the hotel lobby…. and thats where things get real. Jacob Tomskys hilariously irreverent memoir Heads in Beds chronicles the all-work, no-sleep, but never dull lifestyle of the young hotelier and the innermost workings of high-end hotels...[and] shares five-star advice for your next check-in."—Gina Angelotti, Metro"Heads in Beds is at turns hilarious, sad, too revealing, naughty, frightening and wildly fun. Tomsky proves to be a smart writer. His voice is warm and accessible, but hes also pleasantly snarky and potty-mouthed. He lets the reader see him at his smarmy, smooth-operating best and his filthy, fed-up worst. (And the book includes lots of tips, like how to eat and drink everything in your minibar for free, how to get extra amenities, and all of the things a hotel guest should never say to a front desk agent.)"—Alli Marshall, Mountain Xpress Review Quote Praise for Heads in Beds: " Heads in Beds is Mr. Tomskys highly amusing guidebook to the dirty little secrets of the hospitality trade. But it is neither a meanspirited book nor a one-sided one.... [H]e winds up sounding like an essentially honest, decent guy. And his observations about character are keen, perhaps because hes seen it all.... If this were simply a travel book of the news-you-can-use ilk, it would be of only minor interest. But Mr. Tomsky turns out to be an effervescent writer, with enough snark to make his stories sharp-edged but without the self-promoting smugness that sinks so many memoirs.... Heads in Beds embraces the full, novelistic breadth of hotel experience.... [Tomsky] is no longer a hotel employee and now, with good reason, thinks of himself as a writer." -Janet Maslin, New York Times "Jacob Tomsky is a star. The kid writes like a dream. Heads in Beds is hilarious, literate, canny, indignant and kind-revealing an author who manages somehow to be both a total hustler and a complete humanitarian. I love this book. Keep an eye on this writer. Im telling you, hes a star." - Elizabeth Gilbert, author of Eat, Pray, Love: One Womans Search for Everything Across Italy, India and Indonesia "And I thought I had it bad when I worked in restaurants! Heads in Beds is a hilarious, informative, and naughty peek at what really happens behind the glitz and glamour of the hotel experience. Not content with dispensing advice on how to get a better room or avoiding the vengeful wrath of bellhops, maids, doormen, and front-desk clerks, Tomsky also spins a touching yarn on how he kept his dignity and humanity intact while dealing with insufferable guests, Expedia wannabes, predatory hotel managers, conniving coworkers, and the occasional pervert. After reading this book, youll become either a better-educated hotel guest who constantly receives great service-or realize why you always get that noisy room by the elevator shaft. As a survivor of Americas dysfunctional hospitality industry, I highly recommend this book." -Steve Dublanica, author of the New York Times bestseller Waiter Rant "In pulling the musty curtains back on the seedy hotel business, Heads in Beds provides first-rate insights for all grades of travelers. But the real revelation here is Jacob Tomsky, whose writing combines presidential suite talent with rack-rate, smoking-room, vending-machine-down-the-hall edge." - Chuck Thompson, author of Smile When Youre Lying: Confessions of a Rogue Travel Writer "Comparisons to Anthony Bourdains Kitchen Confidential (2000) are inevitable…. [B]oth Tomsky and Bourdain purport to expose the underbelly of service industries with which most readers are familiar, hotels and restaurants. But where Bourdain is all rock n roll, egotistical bluster, Tomsky is surprisingly earnest and sympathetic; there are, after all, no television programs called Top Desk Clerk . He wants your respect, not your adulation…. Indeed, it would be easy to pen a book about crazy hotel guests. But this memoir succeeds, instead, in humanizing the people who park our cars, clean our hotel rooms, and carry our luggage. You will never not tip housekeeping or your bellhop again. Tomsky fell into hotel work and proved to be rather good at it; the same can be said for his writing." - Booklist " Those who want a hotel up-grade, who must make a same-day room cancellation without getting charged, or wonder why hotel water sometimes tastes like lemon Pledge need look no further than Tomskys memoir, a collection of stories, memories, and secrets about the hospitality business. Bouncing around various hotel jobs...for more than 10 years, hes got the skinny that would make most travel sites blush.... But this is more than a collection of trade secrets; its a colorful tale filled with vibrant characters from crazy bellmen to even crazier guests. Tomsky is a solid storyteller who is able to intricately detail all the insanity surrounding him." - Publishers Weekly From the Hardcover edition. Excerpt from Book Chapter One I am standing on St. Charles Avenue, uptown New Orleans, a few months out of college and a few weeks into summer. Its already extremely hot in the full sun. Which is where I have to stand: in the sun. Next to the valet box. All day. I took a valet- Details ISBN030794834X Author Jacob Tomsky Language English Year 2013 ISBN-10 030794834X ISBN-13 9780307948342 Format Paperback Publication Date 2013-07-30 Short Title HEADS IN BEDS Media Book DEWEY B Subtitle A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality Place of Publication New York Country of Publication United States AU Release Date 2013-07-30 NZ Release Date 2013-07-30 US Release Date 2013-07-30 UK Release Date 2013-07-30 Pages 320 Publisher Random House USA Inc Imprint Random House Inc Audience General We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:52973494;

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