Description: Developing Your Conflict Competence : A Hands-on Guide for Leaders, Managers, Facilitators, and Teams, Hardcover by Runde, Craig E.; Flanagan, Tim A., ISBN 047050546X, ISBN-13 9780470505465, Like New Used, Free shipping in the US "Developing Your Conflict Competence is a practical book that offers a hands on resource for leaders, managers, team members, and everyone within an organization who wants to sharpen their skills and learn to respond to conflict with confidence. This third book in the "conflict competent" series is filled with tips, checklists, exercises, and illustrative stories that offer insight into the nature of conflict and show how to handle conflict successfully." "Throughout th, authors Craig Runde and TimFlanagan outline a concrete process for dealing with unavoidable workplace tensions and present a series of thought-provoking questions and self-diagnostics. Developing Your Conflict Competence is a comprehensive guide to managing disagreements, differences, and discord. It shows how an individual can practically help others deal with conflicts that are causing friction within an organization. Runde and Flanagan also give down-to-earth advice for dealing with discord within teams. They show how teams canestablish norms for handling conflict by creating the right climate for discussing issues and using effective communication techniques. On a more global level, the authors present specific approaches for changing organizational culture so conflict can beaddressed with effectiveness and immediacy."--BOOK JACKET.
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
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Edition: 3
Book Title: Developing Your Conflict Competence : A Hands-On Guide for Leaders, Managers, Facilitators, and Teams
Number of Pages: 288 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Publication Year: 2010
Item Height: 1.2 in
Topic: Leadership, Interpersonal Relations
Illustrator: Yes
Genre: Psychology, Business & Economics
Item Weight: 24.9 Oz
Item Length: 9.4 in
Author: Craig E. Runde, Tim A. Flanagan
Item Width: 8 in
Book Series: JB Ccl (Center for Creative Leadership) Ser.
Format: Hardcover
